Formerly the Grand Rapids Area Coalition to End Homelessness

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Service Standards

Quality of care should not depend on which door someone walks through. KHC sets shared standards for how services should be delivered across Kent County’s homelessness response system, so every person gets consistent, dignified, effective help.

Transitional Housing Service Standards

Our Team is Updating this Policy. An updated version will be uploaded soon.

Homeless Prevention Service Standards

Guidelines for helping households stay in their current housing or avoid becoming homeless.

Emergency Shelter Service Standards

Defines what emergency shelter is for and how it should operate.

Rapid Rehousing Service Standards

The model and expectations for helping people move quickly out of homelessness and into permanent housing.

Service Standards Policy

The written service standards adopted by the CoC.